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Remote Nurse Training Service

Many patients that have nurse-led training to self-administer their medication could easily be trained remotely.

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Our new remote nurse training service provides your patients with a choice of ways to receive their training

By phone
By video
Face to face

We know it works

over 500 patients

have been trained nationally across 11 Biologics

1/3 of patients

offered the service, chose to be trained remotely

99% of patients

have successfully been trained remotely

How does the service work?

Step 1

Patient is offered a choice on how to receive their training

Step 2

Patient is assessed for suitability via a clinical phone call*

Step 3

Training takes place up to 48 hours prior to treatment by either video or phone

Step 4

Patient receives a text message ahead of their first self-administration

Step 5

Patient receives a comfort call during their first self-administration and the nurse can stay with them for up to 30 mins

*Patients deemed unsuitable for remote training on the suitability call based on physical, cognitive and/or technological needs, will be scheduled for face-to-face nurse training.

Service Benefits

  • More patient choice
  • Uninterrupted treatment during periods of self-isolation
  • Protect patients, their families and nurses from unnecessary risk from COVID-19 transmission
  • Reduce pressure on the NHS by minimising the need for hospital visits

To find out more email
or speak to your Account Development Manager