In 2010, Brian was at the pinnacle of his career, as managing director of a multi-national construction company. One morning he woke up, and something didn’t feel quite right. He went to the doctors and after several hospital visits, was diagnosed with prostate cancer.Watch video Read full story
Professor Aldwyn Cooper is CEO and Vice Chancellor of Regent’s University London. He has had an illustrious career in academia which has taken him all over the world, as well as a stint in television production. Aldwyn suffers from Pompe’s disease, which affects the body’s ability to process glycogen.Watch video Read full story
In 2004, Gary was leading a successful life as a marketing manager for a bank in London. One evening, whilst preparing for a big presentation due the next day, Gary suffered a perforated bowel. This incident came as a shock and changed the course of Gary’s life significantly.Watch video Read full story
In 2010, Caleb was diagnosed with a very rare metabolic condition called MPS II Hunter Syndrome. The disorder means that his body lacks an important enzyme required to break down the body’s natural waste, with symptoms including physical illness and learning difficulties.Watch video Read full story
We understand the important role that frontline healthcare professionals can play in providing advice and support around the coronavirus outbreak. This is a constantly evolving situation that we are monitoring every day, but our priority remains ensuring that our patients and employees are protected.
Our teams have been briefed in line with the latest guidelines from Public Health England and we have also shared information with our colleagues about how they can protect themselves and their families from the virus.
It is important for all of our patients to continue to take their regular medicine as prescribed. Not taking medication can lead to exacerbation or flare-ups of existing conditions without the appropriate medical advice.
Our frontline colleagues are being supported by being provided with additional personal protective equipment such as face masks, gowns and aprons where required as well as sanitisers. As an additional precaution, which also minimises cross contamination with patients, our drivers will not be asking for a signature from patients and their representatives.
Used personal protective equipment will be left safely with you to dispose of in your domestic waste. This change has been approved and is supported by the NHS until the foreseeable future.
As things develop, we are committed to working with hospital clinical teams to ensure we provide smooth and co-ordinated care. We have a plan to identify and actively manage all issues arising from the impact of the coronavirus to best maintain our service to you.
Our Patient Services Team is experiencing a high volume of calls which means it might take us a little longer to answer. Our Co-ordinators are not medically trained so if you feel unwell and/or have concerns or questions about coronavirus, please visit www.nhs.uk/coronavirus
With the recent and ever-changing news about the coronavirus, we understand you may be concerned about your medication and nursing service. We are continuing to deliver your medication as normal and we are working very closely with the NHS and the wider homecare industry for a coordinated approach that is focused on maintaining your care.
We’ll continue to monitor the situation daily. This may mean a change in how we communicate with you. We will be using a mixture of e-mails, phone calls and text messages where possible to keep communication channels open and respond to any Government guidance. If we do not have your e-mail address, please tell your Co-ordinator when they contact you to book your next delivery.