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LloydsPharmacy Clinical Homecare and Careology transforms how cancer care is delivered.

Careology is a leading health tech platform, recommended by Macmillan Cancer Support, that helps people living and dealing with cancer to navigate their treatment.

LloydsPharmacy Clinical Homecare (LPCH) and Careology empowers patients to receive treatment in the comfort of their own homes with the additional support of Careology’s mobile app and a remote monitoring dashboard. 

Proud to be one of the leading providers in clinical homecare, LloydsPharmacy Clinical Homecare will be the first to use Careology as part of a centralised system to triage patients with cancer, enabling nurses to promptly assess individuals and ascertain their specific requirements for enhanced support or urgent medical attention.  

This system means that LPCH patients nationwide will have direct access to a dedicated Oncology Nurses Specialist Team. As a result, patients will be less dependent on conventional hospital communication channels or be required to make physical visits to get immediate assessments or nursing guidance. It is anticipated that this approach will lead to a reduction in the number of cancer patients needing to go to A&E and enable both clinicians and patients to better manage symptoms in their own community. 

Previously, patients could only reach oncology nurse advisors by phone during working hours. Utilising Careology’s remote monitoring technology, LPCH can now provide this service 24/7 which will eliminate and free up clinical capacity. 

This direct access to the LPCH team will help to relieve anxiety for patients, improve care and reduce the number of people going into hospitals for non-urgent matters as their queries and concerns can be promptly addressed, from the comfort of their own homes.

The LPCH and Careology partnership empowers people living with cancer by enabling them to easily navigate key elements of their treatment in a digital-first way, providing much-needed reassurance between appointments. Patients can track their symptoms, such as pain and nausea, vital signs through wearable devices or within the Careology app.   

The Careology app can connect to clinicians, caregivers and family, allowing them to be more proactive in their care and support. Careology’s leading technology provides unique, real-time insight to clinical teams so that clinical resource is directed where it is needed most, helping to reduce pressure on healthcare systems.

Lloyds Pharmacy Clinical Homecare's integration of Careology presents a transformative approach to healthcare delivery.

By offering personalised care, promoting connectivity, empowering patients and caregivers, and optimising resource allocation, this collaboration enhances patient outcomes, reduces costs, and contributes to the evolution of healthcare practices. Lloyds Pharmacy Clinical Homecare continues to reshape the healthcare landscape, placing the well-being and convenience of patients at the forefront.

For further information or to refer your patients for LloydsPharmacy  Clinical Homecare, complete the form below or email:

    How do Patients Access the Service?


    Patients will be informed of Careology at their introduction call to LPCH services 


    If patient wish to be signed up to the platform – the Oncology Nurse Advisors will arrange a video call to go through the application


    Once the patient is fully linked to the Careology Dashboard, our nurse advisors within the clinical contact centre will monitor the professional dashboard remotely to help to mitigate any unwell patients and to provide any additional support


    If the patients are unwell, and Careology notifies them to contact a healthcare professional, it will bring up the number on their phone for the Oncology nurse advisors. The Oncology nurse advisors are able to answer the calls directly from patients and complete thorough assessments to give them appropriate advise


    The Oncology nurses working in the homecare, will access the dashboard prior to visiting a patient, to enable them to see remotely any potential problems with the patient

    Any patient registered with Careology will be visible within the nursing professional dashboard, it will pull out any patients who have scored a high toxicity or any other issues the patients may be facing throughout their journey 


    The patients can also receive questionnaires from the nursing team through the app such as Holistic Needs Assessment or patient satisfaction